Here’s a quick video tutorial on how to add a custom workflow/automated rules to UVdesk Open Source Helpdesk.
Download the UVdesk v1.0.8 – https://github.com/uvdesk/community-skeleton
Get involved in the Community in our forum- https://forums.uvdesk.com/
Official Website – https://www.uvdesk.com/en/opensource/
Reach out to us at our official Gitter chat – https://gitter.im/uvdesk/community